Project Management Professional (PMP) — Question 760

A customer approaches the product owner with a new requirement and asks for a rough estimation to implement it. The outline of the task would be similar to a prior deliverable.

What should the product owner do to properly inform the customer?

Answer options

• A. Analyze the current backlog and the backlog refinement to determine a gap for fulfilling the requirement.
• B. Check the work breakdown structure (WBS) and the cost estimation for the similar requirement and provide an estimate for the new requirement.
• C. Revisit the user story of the similar requirement, learn about its story points and velocity, and sketch out the time needed for this requirement.
• D. Refer to the lessons learned register where the experience and effort of former requirements should have been noted.

Correct answer: C

Explanation

The correct answer is C because revisiting the user story of the similar requirement allows the product owner to leverage past data on story points and velocity, leading to a more informed estimate. Option A does not directly address the estimation process, while B focuses on cost rather than time, and D, although useful for future references, does not provide immediate estimation insights.