Project Management Professional (PMP) — Question 755

For some time now, doubts have been raised about who is responsible for delivering a key benefit of a project. What should the project manager do next?

Answer options

• A. Meet with the stakeholders involved to clearly define their roles and responsibilities with regard to the benefit.
• B. Understand the context of the situation and escalate the problem to the steering committee.
• C. Document the risk in the risk register and generate the risk responses and their respective associated plans.
• D. Meet with the customer to obtain consensus with the recipient of the benefit and determine a means to deliver the benefit.

Correct answer: A

Explanation

The correct answer is A because meeting with stakeholders helps clarify roles and responsibilities, ensuring everyone understands their part in delivering the benefit. Options B and D focus on escalation and consensus, which do not directly address the confusion about roles. Option C suggests a risk management approach, but the immediate need is to define accountability, not manage risks.