Project Management Professional (PMP) — Question 715

The project manager received a claim from the client because the outcome delivered is not working properly. The project manager investigated the cause and realized that this deliverable was outsourced to an external provider, and was not made aware.

What primary tool would have helped the project manager identify this situation?

Answer options

• A. Communications management plan
• B. Scope baseline
• C. Risk register
• D. Stakeholder register

Correct answer: A

Explanation

The Communications management plan would have been essential for the project manager to ensure all relevant information regarding project deliverables and responsibilities was communicated effectively. The other options, while important in project management, do not directly address the need for communication and awareness about outsourced deliverables.