Project Management Professional (PMP) — Question 703

A software delivery project began having technical impediments. The issue may cause a delay of the deliverables. The technical service team has been working on the issue, but the issue is unresolved even after 1 week of maintenance.

What should the senior project manager do now?

Answer options

• A. Send a gentle reminder to the technical service team.
• B. Use interpersonal skills to expedite the issue.
• C. Update the issue log with the status and priority.
• D. Issue a formal warning to the technical service team.

Correct answer: C

Explanation

The correct answer is C because updating the issue log ensures that all stakeholders are aware of the current status and priority of the problem, which is crucial for managing expectations. Options A and B may not directly address the issue or provide a clear record of the situation, while D could damage the relationship with the technical service team without resolving the underlying problem.