Project Management Professional (PMP) — Question 677

A project team is reviewing the project business document for a phase-gate session and discovers that the benefits need to be validated by the project sponsor.
Unfortunately, the project sponsor was recently changed, and the new sponsor does not seem to be supportive.

What should the project manager do to address this situation?

Answer options

• A. Notify and escalate to the high-level management team and request that they take action.
• B. Arrange for a discussion with the project sponsor and clarify the project business document.
• C. Schedule a one-on-one meeting with the project sponsor to obtain their buy-in on the project benefits.
• D. Identify and add the change in management as a risk in the risk register.

Correct answer: C

Explanation

The correct answer is C because scheduling a one-on-one meeting allows the project manager to directly address the new sponsor's concerns and secure their support for the project benefits. Option A may not be immediately necessary as it escalates the issue without attempting direct communication first. Option B is less effective because it does not focus on obtaining buy-in specifically. Option D, while important for risk management, does not resolve the immediate need for sponsor support.