Project Management Professional (PMP) — Question 673

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.

How should the project manager continually evaluate the effectiveness of the virtual team’s engagement?

Answer options

• A. Hold meetings in accordance with the team members’ preferences and availability.
• B. Collect feedback from the team to discuss alternatives to enhance the communication.
• C. Conduct individual meetings to create a trusting environment with team members.
• D. Establish periodic face-to-face meetings and address the communication topic.

Correct answer: B

Explanation

The correct answer is B because collecting feedback directly from team members allows the project manager to understand their needs and preferences, leading to improved communication strategies. Options A and C focus on scheduling and building trust, which are important but do not directly evaluate engagement effectiveness. Option D emphasizes face-to-face meetings, which may not be feasible for geographically distributed teams.