Project Management Professional (PMP) — Question 666

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.

How should the project manager handle this situation?

Answer options

• A. Speak to the team member regarding the need to improve performance.
• B. Allow the project team to discuss the problem with this team member.
• C. Discuss the issue with the team member's functional manager.
• D. Inform the human resource (HR) department about the issue.

Correct answer: A

Explanation

The correct answer is A, as directly addressing the performance issue with the team member allows for constructive feedback and a chance to improve. Options B and C may not provide the immediate support needed for improvement, while D is a more formal approach that should be a last resort after other avenues have been explored.