Project Management Professional (PMP) — Question 664

One of the modules delivered by the project failed during user acceptance testing (UAT). The project manager realizes that the component that failed the functional tests was created by another team and a different functionality was approved by the business manager.

What should the project manager do?

Answer options

• A. Review the integrated change control process with all the stakeholders.
• B. Escalate the misalignment to the project management office (PMO) and the functional manager's director.
• C. Ask the project management office (PMO) to recover the cost of fixing it from the other team's budget.
• D. Request dedicated business resources to support functional testing.

Correct answer: A

Explanation

The correct answer is A because reviewing the integrated change control process ensures that all stakeholders are aligned and can address the issues that led to the failure. Option B, while important, does not directly resolve the issue at hand. Option C is inappropriate as it shifts the financial burden rather than addressing the root cause. Option D does not tackle the misalignment in functionality approval.