Project Management Professional (PMP) — Question 637

A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder in order to provide necessary resources. However, the stakeholder is refusing to get involved because the stakeholder thinks that there is no benefit in using the project deliverable.

What should the project manager do to resolve this?

Answer options

• A. Consider the stakeholder as a risk and evaluate possible solutions with the project team.
• B. Escalate to the project sponsor due to the political nature of the issue.
• C. Improve communication with the stakeholder to obtain their assistance in the future.
• D. Meet with the stakeholder to discuss the impact of the deliverable.

Correct answer: D

Explanation

The correct answer is D because meeting with the stakeholder allows the project manager to directly address their concerns and demonstrate the value of the deliverable. Option A, while addressing the risk, does not actively seek to resolve the stakeholder's reluctance. Option B may escalate the issue unnecessarily, and Option C does not provide an immediate solution to the stakeholder's refusal to engage.