Project Management Professional (PMP) — Question 621

A project manager working on a large-scale network implementation is frustrated with the hardware supplier. Their deliveries have been consistently late and frequently do not have vital components. The project manager's company has decided to cancel the contract and move to a new supplier, but the only other option is an overseas company.

What should the project manager do first to proceed with this change?

Answer options

• A. Request assistance from the procurement department on the next steps.
• B. Engage the services of an interpreter who understands the project domain.
• C. Check social media to determine if there are any common connections that use the new supplier.
• D. Become aware of any cultural characteristics of the new supplier that could impact negotiation.

Correct answer: A

Explanation

The correct first step is to request assistance from the procurement department, as they can guide the project manager through the process of canceling the current contract and establishing a new agreement. Engaging an interpreter or checking social media connections is not immediately necessary, and while being aware of cultural characteristics is important, it should come after securing the new supplier.