Project Management Professional (PMP) — Question 616

A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track.

What should the project manager do?

Answer options

• A. Advise the team to continue their work as planned because the schedule cannot be changed.
• B. Organize a team meeting to discuss the changes and their importance for the company.
• C. Inform the project sponsor about the team's unhappiness and ask for overtime pay.
• D. Advise the team that the changes were decided by the CEO and must be implemented.

Correct answer: B

Explanation

The correct answer is B because organizing a team meeting allows for open communication and helps address the team's concerns, fostering understanding of the changes. Option A is ineffective as it dismisses the team's feelings and does not provide clarity. Option C shifts responsibility to the sponsor without addressing the root issue, while Option D offers no opportunity for discussion or feedback, which is essential during times of change.