Project Management Professional (PMP) — Question 594

A project manager has experience working with a specific provider that has been requested for an upcoming project. This provider often fails to meet deliverable dates; however it is the only company with the specific experience required for the project.

What should the project manager do during the planning phase?

Answer options

• A. Encourage the provider to work overtime with no additional costs to the project.
• B. Hire resources to obtain knowledge about the provider's specific capabilities.
• C. Add penalty clauses to the contract and update the risk register.
• D. Contract another provider with less experience and give them a chance to provide the deliverables.

Correct answer: C

Explanation

The correct choice is C, as adding penalty clauses can incentivize the provider to meet deadlines and updating the risk register will help manage potential issues. Option A is unrealistic since expecting overtime without additional costs is impractical. Option B does not directly address the risk of missed deadlines. Option D is risky, as hiring a less experienced provider could lead to further complications in deliverables.