Project Management Professional (PMP) — Question 578

A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer. The SMEs captured various process deviations without sharing with the project team.
How can the project manager ensure knowledge transfer across the team?

Answer options

• A. Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled.
• B. Ask the project team to facilitate a lessons learned session during the project closure phase to incorporate this issue.
• C. Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues.
• D. Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS).

Correct answer: D

Explanation

The correct answer is D because sharing knowledge transfer documents in the PMIS ensures that all team members have access to the necessary information regarding process deviations. Options A and B focus on retrospective actions rather than immediate knowledge sharing, while option C, although beneficial, does not directly address the immediate need for sharing the captured information.