Project Management Professional (PMP) — Question 471

A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that worked well for previous projects. However, a few team members are not happy with this plan.
What should the project manager have done to avoid this?

Answer options

• A. Delegated the responsibility of selecting the collaboration tools to the project's technical lead.
• B. Met with the project team to determine their collaboration needs and identified tools that will work best.
• C. Allowed the project team members to use the tools that will work best for them for this project.
• D. Asked the project sponsor for approval to purchase the newest collaboration tool on the market.

Correct answer: B

Explanation

The correct answer is B because engaging the team in discussions about their collaboration needs would ensure that the selected tools align with their preferences and improve overall productivity. Option A removes the team from the decision-making process, while C may lead to disorganization if team members use different tools. Option D may result in unnecessary expenses without addressing the team's actual needs.