Project Management Professional (PMP) — Question 461

The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius is not extended by 1 km, to be aligned with the council's development plan.
What should the project manager do?

Answer options

Correct answer: D

Explanation

The correct answer is D because obtaining formal acceptance for the completed work is essential before making any changes to the project scope. By submitting a change request, the project manager can address the client's desire for an extended radius while ensuring that the original project is recognized as complete. Options A and B do not follow proper project closure protocols, and C prematurely dismisses the current project without seeking a formal resolution.