Project Management Professional (PMP) — Question 415

After the merger of two large companies, a project manager is assigned to a project. The company hires a consultant to ensure best practices are being used in information security. During an iteration, the consultant requests changes to a software component, claiming that it is not meeting market requirements.
What should the project manager do?

Answer options

• A. Continue the iteration and add the requested changes.
• B. Continue the iteration and review the change with the customer.
• C. Cancel the iteration and meet with the product owner.
• D. Cancel the iteration and add the requested changes.

Correct answer: B

Explanation

The project manager should choose option B because continuing the iteration while discussing the requested changes with the customer allows for stakeholder engagement and ensures alignment with their expectations. Option A fails to involve the customer, while options C and D prematurely cancel the iteration without proper dialogue, potentially leading to misalignment on project goals.