Project Management Professional (PMP) — Question 322

In a geographically distributed team, a developer continues to delay a coding activity. This activity is on the critical path. The project manager found out that the delay is due to the developer's lack of understanding of the customer requirements shared by the off-site team.
What should the project manager do?

Answer options

• A. Replace the developer with a skilled resource.
• B. Perform a root cause analysis (RCA) with the team members.
• C. Facilitate communication to ensure clarification of the requirements.
• D. Conduct frequent performance reviews.

Correct answer: C

Explanation

The correct answer is C because facilitating communication can help clarify the customer requirements, allowing the developer to proceed effectively. Option A is not ideal as replacing the developer may not resolve the underlying issue of understanding the requirements. Option B, while useful, does not directly address the immediate need for clarity in requirements. Option D does not contribute to resolving the current misunderstanding and may divert focus from the project's pressing needs.