Project Management Professional (PMP) — Question 23

A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.
What should the project manager do to resolve this conflict?

Answer options

• A. Ensure the new supervisor takes the lead when being challenged
• B. Give the project team time to work through the issues with the new supervisor
• C. Immediately remove the resource from the project team
• D. Communicate with the resource on the roles and responsibilities of this project

Correct answer: D

Explanation

The correct answer is D, as it addresses the root of the issue by clarifying roles and responsibilities, which can help reduce confusion and conflict. Options A and B do not effectively resolve the conflict, and C may lead to further disruption in team dynamics without addressing the underlying problem.