Project Management Professional (PMP) — Question 166

A project engineer in country A is complaining about the sample received from the supplier in country B because the sample is not the correct length. During a telephone conference, the supplier checked the drawings and insisted that the measurement was accurate.
What should the project manager do next?

Answer options

• A. Hire a company in country B to perform a quality check before shipment
• B. Evaluate the procurement contract to determine the agreed-upon specifications
• C. Escalate the issue to the purchasing department for review
• D. Add an additional task to cut the received part according to the specifications

Correct answer: B

Explanation

The correct answer is B because reviewing the procurement contract will clarify the agreed-upon specifications and determine if the sample meets those standards. Option A is not necessary until the specifications are confirmed, option C involves escalation without first checking the contract, and option D does not address the root cause of the issue, which is the discrepancy in specifications.