Project Management Professional (PMP) — Question 16

While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere.
What should the project manager do to ensure a smooth delivery of the product?

Answer options

• A. Involve the client in risk identification
• B. Agree with the client on a new project charter
• C. Involve the client in a performance gap analysis
• D. Agree with the client on acceptance criteria

Correct answer: D

Explanation

Agreeing on acceptance criteria ensures that both the project manager and the client have a mutual understanding of the quality standards required for the final product. This step is crucial for aligning expectations and avoiding potential disputes. The other options do not directly address the need to clarify the quality standards and their implications for the final deliverable.