Project Management Professional (PMP) — Question 1399

A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment.
What should the project manager have done to prevent the delay?

Answer options

• A. Obtained all critical information ahead of time
• B. Involved the customer in the deployment process
• C. Used the sample data already in place
• D. Involved upper management in the process

Correct answer: A

Explanation

The correct answer is A because obtaining all critical information beforehand would ensure that the team has what they need to proceed without waiting on the customer. Options B, C, and D do not address the root issue of missing information and would not resolve the delay effectively.