Project Management Professional (PMP) — Question 1376

A team has been struggling with various issues during the course of an iteration. The project lead facilitates a discussion of the issues and the team forms new team agreements. During the next iteration, some of the same issues appear again.
What should the project lead do next?

Answer options

• A. Notify senior management of the issues, and have them review the importance of agreements with the team
• B. Challenge the team to determine if the issues surfaced again because agreements were not followed
• C. Post the agreements in a conspicuous place where all of the team members can see them
• D. Let the team self-organize and determine the best means to prevent the issues from occurring again

Correct answer: B

Explanation

The correct answer is B because it encourages the team to reflect on their adherence to the agreements, fostering accountability. Option A is incorrect as involving senior management may not address the root cause. Option C does not actively engage the team in problem-solving, and option D may lead to the same issues recurring without accountability.