Project Management Professional (PMP) — Question 1343

A project manager is leading an agile software development project with strict deadlines. The client complained that the last deployment did not meet the acceptance criteria. The development team lead is arguing that the deployment met all specifications and has provided evidence of the client's specifications.

What should the project manager do?

Answer options

• A. Schedule a meeting with all stakeholders to understand what went wrong and who should be held responsible.
• B. Meet with the client and discuss the project deadlines.
• C. Seek approval for more time for rework and resolve the issue.
• D. Review the requirements traceability matrix with the team lead and the client to adequately resolve the issue.

Correct answer: D

Explanation

The correct answer is D because reviewing the requirements traceability matrix allows the project manager to clarify whether all client specifications were met and identify any gaps. Option A may lead to blame without resolving the issue, B does not address the specifics of the deployment failure, and C does not provide a solution to ensure future compliance with acceptance criteria.