Project Management Professional (PMP) — Question 1216

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project.
To resolve this, which one of the following should be regarded with the highest priority?

Answer options

• A. Needs of the organization
• B. Needs of the customer
• C. Needs of the agile lead
• D. Needs of the project manage

Correct answer: B

Explanation

The needs of the customer should take precedence because they are the end-users of the project and their satisfaction is critical for the project's success. While the needs of the organization, agile lead, and project manager are important, they should not overshadow the primary goal of delivering value to the customer.