Project Management Professional (PMP) — Question 121

A project manager is leading a hybrid project that is building an app for a travel industry startup. Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions.

What should the project manager do first?

Answer options

• A. Release the team and help them achieve their potential on a new project.
• B. Pause the project if business value cannot be reached and collect lessons learned.
• C. Assess the environmental changes and recommend a pivot for the project.
• D. Ask the organization's management for advice regarding the project's direction.

Correct answer: C

Explanation

The correct answer is C because assessing environmental changes is crucial to adapt the project to new circumstances. This allows for an informed pivot that can still provide value, whereas pausing the project (B) does not explore potential solutions, and seeking management advice (D) may delay immediate action. Releasing the team (A) is premature without first understanding the project's viability.