Project Management Professional (PMP) — Question 1190

The product owner decides to launch a product after a couple of releases, knowing that the minimum viable product (MVP) lacks some features. One of the key stakeholders, the marketing vice president, is not happy with the results and questioned the release decision.
What should the project manager do?

Answer options

• A. Support the product owner's decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future
• B. Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing
• C. Assume the responsibility for product releases, making the final call on when something is ready for customer launch
• D. Escalate the issue to the sponsor, questioning the authority of the key stakeholder regarding the product launch decision

Correct answer: A

Explanation

The correct answer is A because it emphasizes collaboration and seeks to improve communication with the stakeholder to prevent future dissatisfaction. Options B and C do not address the stakeholder's concerns effectively, while option D escalates the issue unnecessarily and undermines the product owner's authority.