Project Management Professional (PMP) — Question 1131

The customer wants to show their stakeholders a tangible outcome faster. This requires advancing a milestone.

Which two actions should the project manager do? (Choose two.)

Answer options

• A. Review the customer’s priorities regarding the desired requirements for the milestones.
• B. Convince the customer to keep the requirements as is and not move the milestone.
• C. Discuss which requirements can be delivered faster with the project team.
• D. Inform the customer that moving the milestone has a very high impact on project cost.
• E. Escalate the issue to senior management so they can impose a solution on the customer.

Correct answer: A, C

Explanation

The correct actions are A and C. Reviewing the customer’s priorities ensures that the project manager understands which requirements are most important, while discussing with the project team helps identify which elements can be expedited. The other options either discourage progress, create unnecessary tension, or escalate the issue without addressing the customer's needs.