Project Management Professional (PMP) — Question 1088
A project manager in one country is reporting to a lead project manager for a new software development project in another country. The lead project manager constantly requests updates from the project manager, often demanding information via multiple communication channels if the project manager does not respond within a few minutes of a request. Both of them are equal in seniority and both report to the same functional manager.
How should the project manager proceed?
Answer options
- A. Refer the lead project manager to the communications management plan.
- B. Negotiate a mutually agreeable feedback cycle with acceptable timelines.
- C. Update the communications management plan and the stakeholder engagement plan.
- D. Escalate the issue to the functional manager and explain the situation to them.
Correct answer: B
Explanation
The correct answer is B, as negotiating a mutually acceptable timeline for feedback can help establish clear expectations and reduce unnecessary pressure on the project manager. Option A is not effective since simply referring to the plan may not resolve the issue, C may lead to further complexity without addressing the immediate behavior, and D could escalate the situation unnecessarily when a direct negotiation is more suitable.