Project Management Professional (PMP) — Question 1062

A project manager has noticed that the performance of a new team member has increased dramatically over the past few months. The project manager has been measuring this team member's performance through the cost performance index (CPI) and schedule performance index (SPI) of work packages. The project manager has also assigned new, unrelated work packages to this team member. The project manager wants to formally record the team member's success in the project documentation.

What should the project manager do?

Answer options

Correct answer: A

Explanation

The correct answer is A because formally recognizing the team member's contributions through communication to management ensures that their achievements are acknowledged at a higher level, which can motivate them and others. Options B, C, and D lack the formality and visibility that a communication to management would provide, making them less effective for recognition.