Project Management Professional (PMP) — Question 1050

During the first project meeting with a new project manager, a stakeholder complains about not receiving periodic reports. What should the project manager do first?

Answer options

• A. Update the project management plan with the new information and inform all of the relevant stakeholders.
• B. Meet with the stakeholder to better understand their expectations and update the stakeholder engagement plan.
• C. Invite the stakeholder to all future project review meetings and update the project management plan.
• D. Add the stakeholder details into the periodic reports and update the project management plan.

Correct answer: B

Explanation

The correct action is to meet with the stakeholder to understand their expectations and update the stakeholder engagement plan, as this directly addresses their concerns. Updating the project management plan or adding stakeholders to reports without understanding their needs may not resolve the issue effectively.