PMI Scheduling Professional (PMI-SP) — Question 12

Tom works as the project manager for BlueWell Inc. He spends the majority of his time communicating with team members and the project stakeholders. Various communication skills are involved in the communication processes. Which communication skills are involved in this process? Each correct answer represents a part of the solution. Choose all that apply.

Answer options

• A. Internal and External
• B. Vertical and Horizontal
• C. Confronting and problem solving
• D. Formal and Informal

Correct answer: A, B, D

Explanation

The correct answers A, B, and D reflect the various types of communication skills necessary for effective project management. Internal and external communication skills (A) are essential for engaging with both team members and stakeholders. Vertical and horizontal communication (B) ensures that information flows appropriately up and down as well as across the organization, while formal and informal communication methods (D) facilitate diverse interactions. Option C, confronting and problem solving, while important skills, are not classified under the main types of communication skills needed in this context.