PMI Professional in Business Analysis (PMI-PBA) — Question 7

A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.
What step should the business analyst take next?

Answer options

• A. Identify testing resources to support the implementation.
• B. Request information on the current ordering process and compare it with other companies.
• C. Select the software to implement and start working with the technical resources.
• D. Schedule a requirements gathering sessions with the manager of the ordering department.

Correct answer: D

Explanation

The correct answer is D because scheduling a requirements gathering session with the manager will provide essential insights into the current ordering process and its challenges. This step is crucial for understanding the specific needs before selecting software or testing resources. Options A, B, and C are premature as they do not focus on gathering necessary information about the existing process.