PMI Professional in Business Analysis (PMI-PBA) — Question 36

During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement.
What should the business analyst have defined to avoid this?

Answer options

• A. Decision-making process in the business analysis plan
• B. Decision-making process in the project management plan
• C. Communications approach in the business analysis plan
• D. Communications approach in the project management plan

Correct answer: A

Explanation

The correct answer is A because having a clearly defined decision-making process in the business analysis plan helps ensure that all stakeholders are aligned and understand how decisions will be made. Options B, C, and D do not specifically address the need for a structured approach to decision-making regarding product requirements, which is crucial in resolving differing viewpoints among stakeholders.