PMI Professional in Business Analysis (PMI-PBA) — Question 132

The customer generated a design specification for a new product. What is the best action to take to establish an approved requirements baseline with the customer?

Answer options

• A. Create a requirements traceability matrix for review and approval by the customer.
• B. Create a requirements baseline approval form for the customer to review and approve.
• C. Request that the customer create a baseline of the requirements in the contract specification.
• D. Perform a variance analysis on the design specification and report the results to the customer.

Correct answer: B

Explanation

Creating a requirements baseline approval form (Option B) is the most effective way to obtain formal approval from the customer, ensuring that all parties are aligned on the requirements. Options A and D focus on analysis and matrix creation, which do not directly lead to an approved baseline. Option C incorrectly places the responsibility of establishing the baseline on the customer, instead of providing a structured approval process.