PMI Professional in Business Analysis (PMI-PBA) — Question 128

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.
Which of the following components will the business analyst use as input to the business case?

Answer options

• A. Product scope
• B. Work breakdown structure
• C. Project timeline
• D. Project scope

Correct answer: D

Explanation

The correct answer is D, Project scope, as it provides the boundaries and deliverables of the project, which are essential for the business case. Options A, B, and C are related project details but do not directly inform the business case in the same way that the project scope does.