PMI Agile Certified Practitioner (PMI-ACP) — Question 69

A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only for generic user's perspective. This may lead the team to miss stories for non-generic users.
What agile tools can help the team address these issues?

Answer options

• A. Information radiators and wireframes
• B. Information radiators and story maps
• C. Process flows and personas
• D. Personas and extreme characters

Correct answer: D

Explanation

The correct answer is D because personas and extreme characters help the team identify and understand the diverse needs of different user types, ensuring that all perspectives are considered in user stories. Options A, B, and C do not specifically focus on capturing the range of user perspectives as effectively as personas and extreme characters do.