PMI Agile Certified Practitioner (PMI-ACP) — Question 39

When introducing agile processes to a company, a quality assurance (QA) manager resists and believes that the switch to agile will remove quality controls and documents.
How should the agile practitioner address this concern?

Answer options

• A. Educate the QA manager that in agile, quality is integrated from the beginning to end of the project
• B. Write backlog items that include QA as part of the description
• C. Ask for the current QA documents and incorporate them into the technical debt backlog
• D. Ask the product owner to write tests and QA controls into the acceptance criteria

Correct answer: A

Explanation

The correct answer is A because it emphasizes that agile methodologies prioritize quality at every stage of the project, addressing the QA manager's concerns directly. Options B, C, and D do not directly tackle the QA manager's fear regarding the omission of quality controls and documentation in the agile process.