PMI Agile Certified Practitioner (PMI-ACP) — Question 283

A customer has given a project team several requests for new features on a product. The customer is upset that the requests have been placed in the backlog and are not currently being worked on by the team.

What should the team do next?

Answer options

• A. Review the feature requests and reject the most complex ones.
• B. Organize the feature requests from simple to complex.
• C. Prioritize the requests for the next sprint.
• D. Turn the requests into user stories and prioritize them.

Correct answer: D

Explanation

The correct answer is D because turning the requests into user stories helps to clarify the requirements and allows for better prioritization based on user needs. Options A and B do not address the customer's immediate concerns effectively, while option C does not take the necessary step of converting the requests into user stories for better clarity.