PMI Agile Certified Practitioner (PMI-ACP) — Question 23

During a retrospective, the agile practitioner discovers that a team member's process improvement idea has worsened the outcome.
What should the agile practitioner do?

Answer options

• A. Commend the team on trying the idea, then encourage discussion regarding alternatives
• B. Ask a manager to direct the team on fixing the process
• C. Encourage the team to continue executing the idea to see if it improves
• D. Privately speak with the team member to convey that their idea worsened the outcome

Correct answer: A

Explanation

The correct answer is A because it acknowledges the team's effort while fostering a collaborative environment to explore better alternatives. Options B and D avoid team engagement and do not promote learning from the situation, while C suggests continuing a failed idea without analysis.