PMI Agile Certified Practitioner (PMI-ACP) — Question 208

At an iteration review, the product owner indicated that the work delivered did not meet expectations. The project team is surprised.

How should this situation have been prevented?

Answer options

• A. The team should have reviewed the definition of done prior to the iteration review.
• B. The testers should have ensured that test cases accurately reflected the product owner's expectations.
• C. The team should have conducted more demonstrations with the product owner during the iteration.
• D. The product owner should have provided clearer explanations during the planning meeting.

Correct answer: A

Explanation

The correct answer is A because reviewing the definition of done ensures that all team members have a clear understanding of what constitutes completed work. Options B, C, and D could help improve communication and understanding but do not directly address the need for a shared definition of completion, which is crucial for aligning expectations.