Program Management Professional (PgMP) — Question 74
The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system's cost. The program manager has provided monthly performance reports throughout the program's life cycle.
Which of the following would the customer be interested in reviewing?
Answer options
- A. Estimate to complete
- B. Estimate at completion
- C. Original cost baseline
- D. Cost performance index
Correct answer: B
Explanation
The correct answer is B, Estimate at completion, as it provides the total expected cost of the project at its conclusion, which is crucial for the customer concerned about overall expenses. Options A and D focus on specific aspects of cost management but do not provide a comprehensive view of the total project cost. Option C, Original cost baseline, refers to initial estimates and may not reflect current project status or concerns.