Program Management Professional (PgMP) — Question 362

The component project managers reported their projects are behind schedule These project managers are blaming their team members.

What should the program manager do first?

Answer options

• A. Update the key performance indicators (KPI's) to reflect the delays
• B. Promote a productive and cooperative team environment
• C. Hold a separate meeting with the project managers
• D. Adjust the project schedules using available slack

Correct answer: B

Explanation

The correct answer is B because fostering a productive and cooperative team environment can help address underlying issues that contribute to delays. Options A, C, and D do not tackle the root cause of the problem, which is team dynamics and collaboration.