Program Management Professional (PgMP) — Question 360

The organization has authorized a merger and acquisition (M&A) program. During the planning phase, the program manager scheduled an online M&A training course for the 5 project managers. After the planning exercise is completed, one of the project managers informs the program manager that the training course is not needed because the project manager will apply project management best practices from many years of industry experience.

How should the program manager handle the situation?

Answer options

• A. Escalate to the request to Human Resources (HR)
• B. Approve an exception for the project manager to skip training
• C. Request the project manager assist with the training session
• D. Require all project managers to take the training

Correct answer: D

Explanation

The program manager should require all project managers to take the training to ensure consistency and a common understanding of the M&A processes, regardless of individual experience. Approving an exception can lead to gaps in knowledge and misalignment within the team, while requesting assistance or escalating to HR does not directly address the training requirement.