Program Management Professional (PgMP) — Question 30

A program manager is appointed to manage a new program. The organization's leadership has specified a list of benefits that the program should deliver and has requested that the program manager determine when incremental benefits can be realized.
What should the program manager do first?

Answer options

• A. Develop the benefits sustainment plan.
• B. Develop the program management plan.
• C. Develop the program roadmap.
• D. Develop the component project schedules.

Correct answer: A

Explanation

The correct answer is A because developing a benefits sustainment plan is essential for understanding how and when the benefits will be realized throughout the program. The other options focus on planning and scheduling aspects that come after establishing the benefits framework, which is critical for guiding the program's direction.