Program Management Professional (PgMP) — Question 224

Terri is the program manager for her organization and she's working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?

Answer options

• A. Add the change to the program scope herself, as she is a project manager
• B. Add the change request to the scope and complete integrated change control
• C. Document the change request in a change request form.
• D. Create a change request charter justifying the change request

Correct answer: C

Explanation

The correct answer is C because documenting the change request in a change request form is a crucial step in formalizing the request. Options A and D are incorrect as they do not follow the proper procedure for change requests, while B suggests a process that is necessary but incomplete without first documenting the request.