Program Management Professional (PgMP) — Question 13

A municipal agency manages a city's water and wastewater infrastructure. Its six-year capital improvement program (CIP) is approximately US$4 billion, and is used for such things as improving aging infrastructure, addressing regulatory requirements, and upgrading facilities. The mayor and key stakeholders are concerned because of yearly rate increases for residents. After receiving proposals from program managers for this key program, which is half of the current CIP, a program management team is hired and receives an approved business case.
What should the project manager do next?

Answer options

• A. Discuss the program change and its challenges.
• B. Create a program management plan.
• C. Conduct a program performance analysis.
• D. Develop a program charter.

Correct answer: B

Explanation

The correct answer is B, as creating a program management plan is essential for outlining how the program will be executed, monitored, and controlled. While discussing changes (A), analyzing performance (C), and developing a charter (D) are important steps, they are typically part of the broader planning process that is encapsulated in the program management plan.