Certified Associate in Project Management (CAPM) — Question 210

A team has been tasked with designing a product to address a problem they have never faced before. The project team is struggling to get traction as the solutions are not clear.

What should the project manager do next?

Answer options

• A. Add the issue to the project issue log, as it will impact the project performance.
• B. Add the risk to the project risk register, as the lack of solutions could impact how the product is built.
• C. Facilitate a brainstorming session for the team to discuss ideas to solve the problem.
• D. Meet with the project sponsor to understand their vision on how to address the problem.

Correct answer: C

Explanation

The correct answer is C, as facilitating a brainstorming session encourages collaboration and idea generation, which is essential when the team is facing uncertainty. Options A and B focus on documentation rather than proactive problem-solving, while option D, although potentially useful, does not directly engage the team in finding solutions.