Certified Pega Senior System Architect v8.0 (2019) — Question 35

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.
Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)

Answer options

• A. Add a Persist Case shape after the first step.
• B. Apply a when condition to the first step to persist only cases requiring updates.
• C. Configure the starting flow to instantiate the case type as a temporary case.
• D. Configure the first step to instantiate the case type as a temporary case.

Correct answer: B, D

Explanation

The correct answer is B and D because applying a when condition in the first step ensures only cases that require updates are persisted, while configuring the first step to instantiate the case type as a temporary case prevents unnecessary records from being saved. Options A and C are incorrect as they do not address the requirement to only keep track of cases needing updates.