Certified Pega Senior System Architect v8.0 (2019) — Question 28

A requirement states that when a case is assigned to a user for review, its work status is set to Open-Review.
Which two steps do you perform to implement this requirement? (Choose two.)

Answer options

Correct answer: A, C

Explanation

The correct answer includes adding Open-Review as an allowed status on the case type record to ensure it can be used, and applying the status to the appropriate assignments to reflect that it is currently under review. Options B and D are not necessary steps to fulfill the requirement in this context.