Certified Pega System Architect v8.0 (2019) — Question 7

You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the consulate. A child Interview case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?

Answer options

• A. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
• B. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.
• C. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
• D. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.

Correct answer: D

Explanation

The correct answer is D because it ensures that the parent case is paused until the Interview case is resolved, which is necessary for the visa application process to continue. Option A is incorrect as it skips the required waiting for resolution. Option B incorrectly adds a time condition of 48 hours along with the resolution status. Option C fails to account for the need for the Interview case to be resolved before proceeding.